A. WHO IS A CONSUMER?

”consumer” is a person who buys any goods or hires any service for valuable consideration (including deferred payment). The term does not include a person who obtains goods or services for resale or for any commercial purpose. However, persons who avail goods or services exclusively for the purpose of earning their livelihood by means of self employment are considered as ‘consumers’.

B. Consumer Rights
C. Responsiblities of Consumers
D. Consumer Protection ACT, 1986
E. Points for Consumer Attention
F. Packaged Commodities
G. Sustainable Consumption
H. Our Consumer Protection Activities